Privacy Policy.

Privacy Policy | Empower Financial Group of America

Effective Date: 4/17/2025

1. Information We Collect

When you opt in to receive information, schedule an appointment, or request a quote, we may collect:

  • Full name

  • Phone number

  • Email address

  • Age or date of birth (if provided)

  • General financial goals or areas of interest (e.g., retirement income, tax-free growth, life insurance coverage)

  • Preferred method of communication

This information is voluntarily provided by you through our website, text message, phone call, social media, or in-person consultation.

2. How We Use Your Information

We use your information to:

  • Contact you for appointment scheduling or consultation

  • Provide personalized life insurance and retirement solutions

  • Send educational resources, updates, or relevant offers via text or email

  • Follow up regarding any services or quotes you've requested

  • Maintain records of communications and services provided

We do not sell or share your personal information with third parties for marketing purposes.

3. How Your Information Is Shared

Your information may be shared only with licensed agents or internal team members directly involved in assisting with your life insurance or retirement planning. If third-party tools (e.g., HubSpot CRM, SMS platforms, calendar scheduling tools) are used, they are required to keep your data secure and confidential.

4. Opt-Out and Control

You may opt out of future communications at any time:

  • SMS: Reply "STOP" to unsubscribe

  • Email: Click the "unsubscribe" link in the email

  • Direct Contact: Text or email us using the contact info below

We will respect your preferences promptly.

5. Data Security

We use secure systems to protect your data from unauthorized access or disclosure. All communications and stored data are managed through encrypted and password-protected platforms.

6. Data Retention

We retain your information only for as long as it’s needed to fulfill your request or as required by law. If you request data deletion, we will promptly remove your personal information from our systems, except where retention is legally required (e.g., for compliance purposes).

7. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in regulations or business practices. Updates will be posted here with a new effective date.

8. TCPA & SMS Consent

By submitting your contact information, you provide your express written consent under the Telephone Consumer Protection Act (TCPA) for Empower Financial Group of America to contact you via phone call, text message, or email, using automated technology or prerecorded voice messages, even if your number is on a federal or state Do Not Call list. Your consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to text messages or contacting us directly.

9. Terms of Service

By using our services, you agree to the following terms:

  • You will provide accurate and up-to-date contact and financial information.

  • Our services are intended for informational and consultation purposes in regard to life insurance and retirement planning.

  • We reserve the right to refuse service, cancel appointments, or discontinue communication at our discretion if misuse or abuse is suspected.

  • All content provided via our website, emails, or consultations is for educational purposes and does not constitute financial or legal advice unless explicitly stated by a licensed advisor.

10. Contact Information

Empower Financial Group of America
Email: jscully@empowerfingroup.com
Phone: 657-608-6844
Website: www.empowerfingroup.com